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Cancellation Policy

  • Order can not be cancelled , it can only be replaced
  • Replacement will be done at the store & not by online .
  • Price tag & Bar Code should not be damaged / removed.
  • Product should not be damaged / spoiled.
  • Should be exchanged within 7 days of the date of invoice.
  • Invoice should be presented at the time of exchange.
  • Goods once sold can be exchanged but not returned.
  • Cash will not be returned in case of exchange.
  • A credit note will be issued.
  • Product purchased in “SALE” can be exchanged only on next day of purchase.

Repairing Policy

  • Product given for repair/replacement will be returned within maximum 10 days.
  • Product covered under vendor warranty will be repaired/replaced as per the warranty terms.
  • Product not covered under warranty will be repaired on chargeable basis or free to the extent it is feasible.
  • In case of any delay in repairing/replacement from the period mentioned above, customer can raise a complain at customercare@pnpind.com
  • A goods receipt note will be given at the time of issuing the goods for repair.

Warranty Policy

  • Applies to products purchased from Baginnov.
  • No warranty on Local, Imported or Chinese products.
  • Warranty will be as per the terms of all Brands specified on warranty card.
  • Warranty Card & Invoice is mandatory for getting free replacement/repairing from Brands.
  • Policy covers any defect in product under normal use during the warranty period.
  • Warranty does not cover :

1. Damage of a product resulting from negligence.
2. Damage of a product resulting from unauthorized modification of the product.
3. Damage caused by natural disaster, theft or loss of the product.